Terms of Service

Last updated: February 2026

1. Acceptance of Terms

By accessing or using Dinkwize ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

2. Description of Service

Dinkwize is a platform that provides AI-powered video analysis and coaching services for pickleball players. The Service includes:

  • Video upload and storage for game footage.
  • AI-powered analysis including rally detection, shot classification, and coaching suggestions.
  • AI-generated voice commentary in multiple styles.
  • Connection with certified coaches for expert video reviews.
  • Subscription-based access to premium features.

3. User Accounts

  • You must provide accurate information when creating an account.
  • You are responsible for maintaining the security of your account credentials.
  • You must be at least 13 years old to use the Service.
  • One person may not maintain more than one account.

4. Content and Intellectual Property

  • Your Content: You retain ownership of videos and content you upload. By uploading, you grant Dinkwize a license to process, analyze, and store your content for the purpose of providing the Service.
  • AI-Generated Content: Analysis results, coaching insights, and commentary generated by our AI are provided as part of the Service. You may use these outputs for personal purposes.
  • Platform Content: The Dinkwize platform, design, and technology are owned by Dinkwize and protected by intellectual property laws.

5. Coach Terms

If you register as a coach on the platform:

  • You must hold valid coaching certifications as specified during registration.
  • You agree to provide professional, constructive, and timely feedback.
  • Commission rates are set according to your coach tier and are subject to change with notice.
  • Dinkwize reserves the right to remove coaches who do not meet quality standards.

6. Payments and Subscriptions

  • Subscription fees are billed in advance on a recurring basis.
  • You may cancel your subscription at any time. Access continues until the end of your billing period.
  • Credits purchased are non-refundable except as required by law.
  • Prices may change with 30 days' notice.

7. Acceptable Use

You agree not to:

  • Upload content that violates others' rights or contains inappropriate material.
  • Attempt to reverse-engineer, scrape, or misuse the AI analysis system.
  • Use the Service for any unlawful purpose.
  • Harass, abuse, or harm other users or coaches.
  • Create fake reviews or manipulate platform ratings.

8. Disclaimers

  • AI analysis is provided for informational and coaching purposes only. It is not a substitute for professional medical advice regarding injuries or physical conditions.
  • The Service is provided "as is" without warranties of any kind, express or implied.
  • We do not guarantee the accuracy of AI-generated analysis or commentary.

9. Limitation of Liability

To the maximum extent permitted by law, Dinkwize shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service.

10. Termination

We may suspend or terminate your account if you violate these terms. You may delete your account at any time. Upon termination, your right to use the Service ceases immediately.

11. Changes to Terms

We may update these terms from time to time. We will notify you of material changes via email or through the Service. Continued use after changes constitutes acceptance.

12. Contact

For questions about these terms, contact us at legal@dinkwize.com.